Privacy Protection

X99 game Privacy Policy — Your Data Is Completely Safe With Us

X99 game takes the privacy of your personal data seriously. This policy clearly explains what information we collect, why we collect it, how it is stored, and what rights you have.

Last Updated: January 2026 In accordance with GDPR and international standards
Security Level
Data Encryption 256-bit SSL
Data Sales Never
Third-Party Sharing Limited
Cookie Controls In Your Hands
Data Deletion Available on request

Our Privacy Commitment

How x99 game protects your data — at a glance

🔐
End-to-end encryption

Every transaction and personal detail you share is protected by 256-bit SSL encryption — no third party can read or steal your information.

🚫
Your data is never sold

X99 game does not sell your personal data to advertisers or any third parties. Your information is used solely to improve our services.

👁️
Full Transparency

We are clear about what data is collected and why — there are no hidden processes. You can find out what information we hold about you at any time.

⚙️
User Controls

You can view, correct, or request deletion of your data at any time. It's your right, and we respect it.

🍪
Cookie Transparency

We are transparent about which cookies we use and why. Except for essential cookies, you have full control over the rest.

🏛️
In compliance with international standards

X99 game follows international data protection standards. Our policy is GDPR-compliant and is regularly audited by independent third parties.

1

What Data We Collect

X99 game collects certain personal information to deliver the best gaming experience and keep your account secure. We only collect what is strictly necessary — nothing more.

Data Type Example When Collected
Identity Information Name, date of birth, national ID For registration & KYC verification
Contact Information Mobile number, email address At account registration
Financial Information Payment method, transaction history On Deposits & Withdrawals
Device Information IP address, browser, operating system Automatically on every login
Gaming Data Game history, bet amounts, session duration During gaming sessions
Communication Logs Support chat records, emails When contacting support

We never store your full card number or bank password. All payment processing is handled through certified payment gateways.

2

Why We Collect Your Data

At x99 game, every piece of data is collected for a specific purpose in accordance with our privacy policy. Your information is never used beyond that stated purpose.

  • Account Management: To create your account, manage logins, and ensure account security.
  • Identity Verification (KYC): In compliance with international regulations to prevent fraud and money laundering.
  • Payment Processing: To securely process deposits and withdrawals.
  • Customer Support: To resolve your issues quickly and accurately.
  • Responsible Gaming: To identify unusual gaming behaviour and offer support.
  • Platform Improvement: To continuously improve the overall user experience.
  • Legal Obligations: To complete regulatory reporting as required by relevant authorities.
✅

X99 game never sells or rents your data to third parties for advertising purposes. This is a core commitment we stand by.

3

How Your Data Is Stored & Protected

All data in your x99 game account is secured with high-level protection measures. Our server infrastructure complies with international security standards.

  • All data transfers are secured with 256-bit TLS/SSL encryption.
  • Sensitive data stored in our databases is additionally encrypted.
  • Passwords are never stored in plain text — only a hashed version is kept.
  • Server access is restricted to authorized personnel only, with two-factor authentication required.
  • Regular security audits and penetration testing are conducted.
  • Data backups are maintained regularly on geographically separate servers.

In the event of a security breach, we are obligated to notify affected users within 72 hours.

Keep in mind, though, that no method of transmission over the internet is 100% secure. We strongly recommend using a strong password and never sharing your login credentials with anyone.

4

Sharing Data with Third Parties

X99 game only shares data with third parties under strictly controlled circumstances. The reason for each case is clearly outlined below:

  • Payment Processors: Payment service providers such as Mobile Pay, Nagad, and Rocket receive only the information needed to complete transactions. They are bound by their own privacy policies.
  • KYC Provider: Certified third-party services may be used for identity verification.
  • Legal Authorities: Disclosing data in response to a court order or a lawful request from a regulatory authority is a legal obligation.
  • Cybersecurity Partners: Limited data may be used for fraud detection and security monitoring.

Your personal data is not shared with anyone beyond the parties listed above. Third-party service providers are contractually obligated to comply with x99 game's privacy policy.

5

Cookies & Tracking Technologies

X99 game uses cookies and similar technologies to operate the website. Cookies are small text files stored in your browser.

Cookie Type Purpose Can it be disabled?
Essential Cookies Login sessions, security, core functionality No (required for site functionality)
Performance Cookies Page load, bug detection, analytics Yes
Functional Cookies Language settings, saved preferences Yes
Marketing Cookies To show relevant offers Yes

You can delete existing cookies or block new ones at any time through your browser settings. Note that disabling essential cookies may affect certain site features.

6

Your Rights

You have several important rights regarding your personal data at x99 game. We fully respect and uphold all of these rights.

📋
Right to Access
You can request a complete copy of all the data we hold about you.
✏️
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
🗑️
Right to Erasure
You can request deletion of your data unless it is required to be retained for legal reasons.
⛔
Right to Object to Processing
You may object to your data being used for specific purposes.
📦
Data Portability
You can request your data in a machine-readable format.
⏸️
Right to Restrict Processing
You may request that data processing be temporarily paused while an inquiry is under review.

To exercise this right support@x99game.biz. We are obligated to respond within 30 days.

7

Protection of Minors' Data

X99 game is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

Age is verified at registration, and additional identity documents may be requested in suspicious cases. If we become aware that a minor has an active account, it will be immediately suspended and all associated data will be deleted.

If you become aware that a minor you know is using x99 game, please contact us immediately.

8

Data Retention Period

X99 game does not retain user data longer than necessary. In certain cases, however, data must be kept for a specific period to meet legal requirements.

  • Active account data: retained for as long as the account remains open.
  • Upon account closure: general data is retained for a maximum of 5 years.
  • Financial transaction records: retained for up to 7 years as required by law.
  • KYC documents: retained for up to 5 years as required by law.
  • Support contact logs: retained for up to 2 years.

After the designated retention period, all data is securely and irreversibly deleted.

9

Privacy Policy Updates

X99 game may update this privacy policy from time to time. If changes are made, you will be notified via your registered email and through an in-platform notification.

  • At least 7 days' notice will be given before any significant changes take effect.
  • The date of the latest update will always be shown at the top of this page.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you disagree, you will have the option to close your account.
10

Contact Us

For any questions, concerns, or requests to exercise your rights under this Privacy Policy, please contact us:

📧

Email: support@x99game.biz
Subject: Send with the subject line "Privacy Policy Request"
Response time: Up to 30 business days

Our support team is always ready to assist you in Bangla. We take all privacy-related concerns seriously.

Privacy FAQ

Frequently Asked Questions

No, x99 game never sells your phone number or personal data to advertisers or third parties. Only limited information is shared with specific service providers strictly for payment processing and legal compliance.

Even after account closure, certain data must be retained for legal reasons for a specified period — financial records for up to 7 years. Once that period ends, all data is permanently and irreversibly deleted. You may also submit a data deletion request at any time.

Yes, we do retain gaming history — but solely for account management, dispute resolution, and responsible gaming monitoring. This data is never shared with advertisers or third parties.

Absolutely. Email us at support@x99game.biz with the subject "Data Access Request" and we'll send you a full breakdown of all stored information within 30 days.

Disabling essential cookies may affect login and certain core features. However, turning off performance or marketing cookies will not impact the site's main functionality.
🔐

Your data is secure — join now

Your privacy is fully protected at x99 game. Register securely and enjoy world-class gaming.

✓ Data never sold  ✓ 256-bit encryption  ✓ Support in Bangla

বাংলা